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Introduction to ITIL
Introduction to ITIL

 enlarge 		Author: Stationery Office Books
Publisher: Stationery Office Books
Category: Book

List Price: £35.00
Buy New: £28.16
You Save: £6.84 (20%)



New (25) Used (4) from £28.16

Avg. Customer Rating: 5.0 out of 5 stars 2 reviews
Sales Rank: 99399

Media: Paperback
Pages: 242
Shipping Weight (lbs): 1.2
Dimensions (in): 9.2 x 6.6 x 0.8

ISBN: 0113309732
Dewey Decimal Number: 658.4038
EAN: 9780113309733
ASIN: 0113309732

Publication Date: August 2005
Availability: Usually dispatched within 1-2 business days
Condition: Brand New. Shipped from UK Mainland. Delivery is usually 2 - 3 working days from order by Royal Mail, International Delivery is by Airmail.
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  • PRINCE2 Pocketbook
  • Managing Successful Projects with PRINCE2
Customer Reviews:

5 out of 5 stars Good into to topic, not another cram for exam book   September 11, 2008
 1 out of 1 found this review helpful

I liked this as it had good introductions to the key topics and was not another 'cram for the exam' type book. It read well and was for a dry topic a well written read.


5 out of 5 stars Excellent summary of ITIL   October 30, 2006
 18 out of 18 found this review helpful

Having bought this book as part of my preparation for the ITIL Managers Certficate examination, I cannot recommend it enough. It doesn't go into the detail of the OGC Service Support and Service Delivery manuals but gives an excellent summary of each of the ITIL processes.

A much more portable read than carrying the two main books too!!

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