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 Wildlife Books: Natalie L Petouhoff

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Reinventing Your Contact Center: A Manager's Guide to Successful Multi-Channel CRM 
enlarge  		 Reinventing Your Contact Center: A Manager's Guide to Successful Multi-Channel CRM
Authors: Lisa M. Schwartz, Lana M. Ruffins, Natalie L. Petouhoff

List Price: £21.99
Buy New: £15.61
You Save: £6.38 (29%)



New (14) Used (6) from £15.61

Sales Rank: 587907
Category: Book
ASIN: 0131837893
Publication Date: May 3, 2006
Availability: Usually dispatched within 1-2 business days
Customer Relationship Management: The Bottom Line to Optimizing Your Roi (NetEffect) 
enlarge  		 Customer Relationship Management: The Bottom Line to Optimizing Your Roi (NetEffect)
Authors: Jon Anton, Natalie L. Petouhoff

List Price: £21.99
Buy New: £9.52
You Save: £12.47 (57%)



New (12) Used (7) from £8.83

Sales Rank: 1048714
Category: Book
ASIN: 0130990698
Publication Date: August 2, 2002
Availability: Usually dispatched within 1-2 business days


Integrating People with Process and Technology Gaining Employee Acceptance of Technology Initiatives  
enlarge  		 Integrating People with Process and Technology " Gaining Employee Acceptance of Technology Initiatives "
Authors: Jon Anton, Natalie L. Petouhoff, Lisa M. Schwartz

Buy Used: £49.56



Category: Book
ASIN: 0963046438
Publication Date: March 2002
Availability: Usually dispatched within 1-2 business days
Condition: Ships from USA. Delivered in 10-12 business days. Money back guarantee!

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