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| People Styles at Work: Making Bad Relationships Good and Good Relationships Better | 
| Authors: Robert Bolton, Dorothy Grover Bolton
Publisher: AMACOM
Category: Book
List Price: $19.95
Buy Used: $0.60
You Save: $19.35 (97%)
New (44) Collectible (3) from $4.98
Avg. Customer Rating:  11 reviews
Sales Rank: 21316
Media: Paperback
Number Of Items: 1
Pages: 208
Shipping Weight (lbs): 0.7
Dimensions (in): 8.9 x 5.8 x 0.6
ISBN: 0814477232
Dewey Decimal Number: 158.7
EAN: 9780814477236
ASIN: 0814477232
Publication Date: May 15, 1996
Availability: Usually ships in 1-2 business days
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Product Description
This text asserts that it is possible to overcome personality conflicts by understanding other people's differences instead of merely reacting to them emotionally. It presents a behavioural science model for understanding four different "people styles", and explains how readers can: identify their own style and how they appear to others; relate effectively - no matter how others react to them; create common ground with different people while retaining their own individuality; and evaluate other people's "people styles" and discover how to "flex" their style to match.
Book Description
"With so much diversity in the workplace, it's no wonder people problems abound. Yet it is possible to overcome personality conflicts by understanding other people's differences instead of merely reacting to them emotionally. A sequel to Social Style, Management Style, this book presents a comprehensive behavioral science model for understanding four different ""people styles."" The authors explain how readers can: * identify their own styles and how they appear to others * relate effectively -- no matter how others react to them * create common ground with different people while retaining their own individuality * evaluate the ""people styles"" of others and discover how to ""flex"" their styles to match Readers will learn the characteristic strengths and weaknesses of each style -- driver, analytical, amiable, and expressive -- and how these characteristics can create stress in the other behavior types. They'll discover how to minimize these stresses by getting ""in synch"" with the style-based behavior patterns of others."
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| Customer Reviews: Read 6 more reviews...
 Simple and Reliable April 17, 2008
This book offers an excellent tool to predict different behavior in the work place. I am using it as part of my research as it proved to be a relaible source for data collection and analysis.
Great for the HR Professional February 22, 2008
A book for the Human Resources Professional seeking to improve employee relationships at the office. It is a wonderful tool to understand what makes people tick and how to help them keep in time with the rest of the clock that is the organisation. A wonderful asset.
 Clear and Concise Information You Can Use October 10, 2006
2 out of 2 found this review helpful
I took a webinar based on this book and found the information presented intriguing enough to buy the book. It's a short read but filled with good, practical information. If there are certain people in your lives who rub you the wrong way, understanding how their style differs from yours could help to improve communication and make the relationship more effective and pleasant for both. This book was definitely worth reading and I've experienced benefits from it at work in a very short time.
Must read for every one... July 8, 2005
15 out of 15 found this review helpful
Of the several books I have studied on similar topics, this was one of the easiest to read through and apply. Although the title says People Styles at Work, it is equally applicable in personal life as well. The focus on studying behavior and inferring "style" from the same is much easier accomplished than trying to figure out the "temprament style" based on Myers Briggs.
The two dimensions of Assertiveness and Responsiveness, and the concept of above / below the middle for each of these dimensions gives 4 quadrants; one for each of the styles. This makes it convenient to understand the 4 styles, and also the shades within the styles.
I have benefited tremendously - if you are new to this topic it will serve you well to take notes as you read; create a cheat sheet of the characteristics for each style. Then for some time carry the cheat sheet with you, and refer to it often as you observe people's behaviors. Over a period of time, you will pickup the nuances of how to recognize the styles, and succeed in your interactions with others - despite them, and despite yourself... Enjoy!
you have to read it ! April 26, 2005
2 out of 7 found this review helpful
the book is simple and the ideas are easy to applicate in the every day life , i've tried the method and have good results - Read it if you have problem to communicate with some of your colleagues and you need to work with them
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